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Case study · Burnley, Lancashire

Lip Blush & Brows

by Alison Burns

A local lead site for a Burnley brow and lip studio

Semi-permanent brows and lip blush, done upstairs at Escape Hair & Beauty on Briercliffe Road. The studio needed enquiries from across East Lancashire, so every page is written to be found for a treatment or a town and to end in a way to get in touch.

Visit lipblushandbrows.com
The Lip Blush & Brows home page with the rose header, the wordmark and the book a free consultation button
The Lip Blush & Brows price list, from powder brows at 295 pounds
The page for semi-permanent make-up in Colne, with the drive time from Colne
The price list, the home page and the Colne page. Screenshots of the live site.

The look came from the studio’s own posters

Before there was a website, the studio already had a style in the posters it shared on Facebook: rose, gold, a price in a gold roundel and a small heart on a hairline. The site carries that look on, with the same photography, so a client who knows the posters recognises the website straight away.

Named for the treatment people search for

A search for semi-permanent make-up in Burnley starts with the treatment. So the name on the door is the treatment, the artist’s name sits underneath it, and the site is built page by page around the words people use: powder brows, lip blush, what it costs, does it hurt, how healing goes.

Twenty area pages, each with its own drive

Every town within about half an hour has a page of its own, with the real route to the studio: fifteen minutes along the M65 from Colne, half an hour over the tops from Todmorden. Two more pages cover Pendle and Rossendale as a whole.

Burnley and Pendle

  • Burnley
  • Padiham
  • Nelson
  • Brierfield
  • Colne
  • Barrowford
  • All of Pendle

Hyndburn and Rossendale

  • Accrington
  • Blackburn
  • Great Harwood
  • Rawtenstall
  • Haslingden
  • Bacup
  • All of Rossendale

Ribble Valley

  • Clitheroe
  • Whalley

Further afield

  • Preston
  • Todmorden
  • Hebden Bridge
  • Skipton
10 min20 min30 minBrierfield 7Nelson 10Padiham 10Barrowford 12Colne 15Accrington 20Great Harwood 20Whalley 20Blackburn 25Rawtenstall 25Haslingden 25Clitheroe 25Bacup 30Todmorden 30Preston 35Hebden Bridge 35Skipton 35BURNLEY
Minutes from the studio, as each town page gives them. Diagram drawn for this case study.

A suitability check that keeps health answers in the browser

Six questions tell a visitor which treatment suits them and whether anything in their health means waiting or speaking to their GP first. Health answers count as special category data under UK data protection law, so the check scores them on the visitor’s own device and never sends them anywhere.

Stays on the visitor’s device

  • Pregnancy or breastfeeding
  • Roaccutane in the last twelve months
  • Blood thinners or a bleeding disorder
  • Diabetes
  • Chemotherapy or radiotherapy
  • Keloid scarring
  • Eczema, psoriasis or an infection in the area
  • Cold sores
  • Recent Botox or filler
  • Past reactions to pigment or numbing cream
The suitability check asking which sounds most like your brows, with five answers
Screenshot of the live check.

Sent to Alison, if the visitor asks

  • Name
  • Mobile or email
  • The treatment suggested
  • When they would like it done

That is the whole message. The check works without an email address, and a visitor sees their answer before deciding whether to send anything.

Prices in full, in the studio’s gold roundels

£295Powder brows
£295Ombré brows
£325Combination brows
£195Lip blush

Each price covers the consultation, the patch test, the appointment and the perfecting session six weeks later. Colour boosts, correction work and brows and lips together are priced on the same page.

Built from one script

Treatments, guides, comparisons, the twenty area pages, aftercare, prices and questions all come from one build script, so a change to the footer or the booking form reaches every page at once.

A build that refuses to ship gaps

The build stops if any page is missing a way to get in touch, links to a page that does not exist or points at an image that is not there.

Licence and insurance on every page

Every footer says the artist is licensed by Burnley Borough Council for semi-permanent skin colouring and insured through Professional Beauty Direct.

Enquiries go straight to Alison

All three of the site’s forms were tested end to end, with the message landing in the studio’s own inbox. WhatsApp is one tap away on every page.

Want a local site that brings in enquiries?

Tell us what you do and where your customers come from. We will tell you what the site needs and what it costs.

To: Andy Jackson, Chivvy

Hi Andy, I'm . The job that keeps not getting done is . You can reach me at .

It goes to Andy, and he replies himself. Or book a 30-minute call.
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