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What we do

We create technology
that makes your business
easier to run.

Six things, built around the systems you already run — starting with whichever one pays for itself fastest.

Where to start

Pick the job you
actually need doing.

Each one has a page of its own: what it involves, what it costs, and proof of us having built it.

AI automation

We automate the repetitive half of your week — chasing, drafting, checking, copying between systems — with a person always approving anything that reaches a customer.

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Automated reporting

A brief in your inbox on a schedule: what moved, why it moved, and the one thing worth chasing this week. Built from your own numbers, written in plain English.

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Joining systems up

Your accounts, till, shop and job software joined into one place that belongs to you — so a question can be answered without three exports and an argument about which total is right.

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Client portals

The bit your customers actually touch — portals, booking flows, calculators and quote tools — wired into your data from day one so every enquiry is measurable end to end.

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Custom software

When the thing you need doesn't exist as a product — because it's specific to how you work — we build it, on your infrastructure, and you own it.

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Spotting lost customers

Almost nobody fires you. They order less, then later, then not at all. The signal is already in your order history — we build the thing that watches for it.

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The work

Six things we build.
All of them already built.

Most people start with the data and a report, because it pays for itself fastest. What follows is optional — and every one of the six is shown here running in something we've actually shipped, not described in the abstract.

01

Join the data up

Every system you run, synced on a schedule into one database that belongs to you. Accounts, till, web shop, booking system, job software — whatever the mix.

  • Incremental sync, so it stays current without hammering your software
  • Read-only keys you create and can revoke in one click
  • History kept from day one, so next year you can compare
os.buzzaccounting.co.uk — job planner
Every deadline, job and person in one place
Every deadline, job and person in one place
02

Reporting that writes itself

A brief that arrives rather than a dashboard you have to remember. The numbers that matter, the reason each one moved, and the one thing worth chasing.

  • Written from your own rows — never from what a model half-remembers
  • Ask follow-ups in plain English, get answers from live data
  • Same numbers for everyone, so meetings stop being about whose spreadsheet is right
Content Engine — publishing console
What ran, what published, what came back
What ran, what published, what came back
03

Watch what people forget

Scores every customer against their own pattern, then tells you who needs attention while it's still cheap to fix.

  • Ordering cadence, volume trend and range breadth per account
  • Quotes never followed up, jobs that have stalled, invoices ageing
  • A weekly list: who, why now, and what to say
Acquisition engine — scored shortlist
Scored, verified, and honest about the gaps
Scored, verified, and honest about the gaps
04

Automate the mundane

The recurring jobs nobody enjoys, drafted overnight and waiting for a human to approve. Nothing reaches a customer unchecked.

  • Invoice chasing, reorder nudges, reminders, renewal notices
  • Messages matched to what each customer actually buys
  • Escalates to a person when something is ignored twice
portal.altropartners.uk — accountant view
Drafts and nudges, waiting for a human
Drafts and nudges, waiting for a human
05

Build the customer-facing bit

The thing your customers touch — built by us, wired into the same data from day one, so every enquiry is measurable end to end.

  • Client portals, booking and enquiry flows, calculators, quote tools
  • Lead capture that lands in the pipeline, not a stray inbox
  • Dashboards for the people doing the work
portal.optivo.uk — client hub
The bit your customers actually touch
The bit your customers actually touch
06

Put agents on the repetitive jobs

When a job is bigger than a nudge, we build an agent for it — the same pattern running unsupervised in our own platform today.

  • Triage and categorise inbound work, draft the reply
  • Pre-check jobs before review and flag what's missing
  • Always draft-for-approval, always logged, always escalating
Buzz OS — toolkits
Assign a tool, the result lands on the record
Assign a tool, the result lands on the record
Honest limits

What we won't pretend.

AI drafts. People send.

Nothing generated reaches a customer without a human approving it. A design decision, not a limitation we're working around.

Some software won't play.

If a system has no API and no export, we say so before you commit — rather than discovering it in week three of your project.

Scheduled, not instant.

Most systems don't push changes out live, so we poll. Hourly is plenty for reporting; we'll tell you if your case genuinely needs more.

We don't rip out what works.

Your accounts package, your till, your booking system — they stay. We build around them rather than replacing them, because that's cheaper, faster and far less disruptive than a migration.

Get started

Not sure which of the six you need?

Most people aren't, and that's fine. Describe the job that keeps not getting done and we'll tell you which one it is — or whether it's none of them.

Straight to Andy, who'd be the one building it. No obligation, no follow-up sequence.